The problem
Start / Stop / Continue is the most direct retro format there is. Three columns, three types of action. It's fast, focused, and produces immediate behavior changes.
The irony: because it's so action-oriented, teams often skip the documentation step. Everyone knows what was said — let's just do it. Two weeks later, at the next retro, nobody can recall which Stops they committed to or whether the Continue items were actually sustained.
Actions without tracking aren't actions. They're intentions. BoardSnap turns the board into a tracking document.