The problem
Usability reviews — whether heuristic evaluations, expert reviews, or findings synthesis from user testing — generate a lot of whiteboard content. Severity ratings, violation codes, user quotes, pain point clusters. The information density is high.
And it's time-sensitive. The team is in the room. The expert is at the board. The moment the session ends, that expert walks out and the whiteboard is all you have.
Transcribing usability findings manually is slow and lossy. You forget which severity rating went with which finding. You leave out the "by the way" observation someone added in the margin. You spend forty minutes writing a document that should have taken ten.